I recently read a blog about a realtor that was shopping for a TV. She liked the first one she saw at Sears, a salesperson (#1) answered a couple of questions and checked on inventory and discretely stepped aside. The buyer and her husband decided to continued shopping at other stores. She learned that the salesperson (#1) worked on commission and asked for his information before they left the store. They ended up going back to Sears to order the TV but the salesperson (#1) was not working. The salesperson (#2) on duty took #1's information and made the sale for #1 saying that #1 would have done the same for #2.
Who do you think should have been entitled to the commission; #1 or #2?
Even though #2 did the paperwork and ordered the TV to be delivered it was #1 who educated himself on the components of the TV and was able to answer any questions the couple might have had that helped them make a decision.
If you don't think Realtors earn their commission you might ask a few just what they do behind the scenes to make sure that they give their clients the best of what they have to offer.
I'll provide lists of what Realtors generally do in other posts.
Tuesday, June 16, 2009
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